How to Track Issues Pending as a Team

11 Issue Tracking Systems to checkout in 2019

Reviewing issue tracking products that developers should be aware of and use in the next year for a more efficient workflow individually and especially in teams.

TL;DR: In this article, we would look at a couple of issue tracking tools developers and their team members should know about in this coming year.

Brief Introduction

The concept behind the invention of issue tracking tools in the software development lifecycle is to allow a team of people or sometimes a person to both record and follow up the progress of issues that the software has had, might have or is currently having. An issue can be literally anything that can be monitored, say a bug, an error or even a feature. They can be tracked, by indices like level of importance, team members assigned, or any other progress measurement metric.

Issue Tracking Tools

On the side of the customer using these tools, they basically help people report an issue, then track how the issue is being resolved, some even let you know the person/team assigned to fix it. On the software owner's side, it allows for customising the tracking tool to fit their exact needs and also having a central system for coordinating software affairs. A good software (open source software) is considered well maintained if the issue tracking tool is constantly updated. Most tools use small cards called tickets; which are the smallest unit of tracking an issue, containing definition of the problem, priority status and every other imortant related data about it.

1. Jira

Jira is one of the most popular issue tracking and project management tools out there. It is such an intuitive tool used to track issues on web and mobile software. It is developed by the team at Atlassian and has a really cool and easy-to-use dashboard with features that makes project management really stress-free. You can get started downloading Jira here. There are boards where you can create user stories and issues, plan sprints, and distribute tasks across your software team. Also prioritise and discuss your team's work in full context with complete visibility.

2. Trello

Trello is a very popular issue tracking tool that organizes your projects into boards. Trello tells you what is being worked on, who is working on what, and where something is in a process. It is basically a white board filled with well label and organized sticky notes accessible on even mobile devices.

If you want to hear a really dope rap song about slack and trello recorded and performed by some developers at Andela you can click here.

3. Github Boards

Github Boards is Github's official project management and issue tracking tool already becoming remote teams' favourite tool because of the swift integration with your github repository. It is located on every repository created on github at the projects section. These projects consists of pull requests, notes and issues which you organise as cards in columns of your choice, github gives you absolute control over the project board and has options to automate every issue tracking event.

4. Asana

With such a beautiful user interface, Asana is a project management and issue tracking tool founded by facebook's co-founder Dustin Moskovitz and an ex-googler Justin Rosenstein, designed to help teams organise, track and manage issues and bugs. It boasts of a very intuitive user experience too. You can even create visual project plans to see how every step maps out over time, pinpoint risks, eliminate roadblocks even when plans change. There is also a portfolio feature where you can monitor all your repositories in realtime.

5. Monday

Monday is a wholesome flexible online tool that simplifies the way teams work together by managing workload, track projects, issues and bugs, move work forward, communicate with people to manage issue tracking workflow in a visual and simple way. Take control of your project management with a very intuitive dashboard which can also be customised.

6. Avaza

Avaza is an issue tracking solution which includes features for project management, resource scheduling, online time-sheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza has a very intuitive dashboard and also integrates with third-party platforms to manage workflows. It has powerful scheduling resources features with time tracking and great visualisation too.

7. ClickUp

ClickUp stands out from almost every other project management and issue tracking tool with the tailored view initiative. With ClickUp, you get different views and subsequently dashboards for different teams/tasks. Designers and developers for instance have entirely different dashboards, even project managers. It is one of my favourite issue tracking tool out there. It also has a suite of views: list, box and board so you can choose to have your dashboard in a really unconventional way.

8. Redmine

Redmine is a free and open source, web-based project management and issue tracking tool. It allows users to manage multiple projects and associated sub projects. It features per project wikis and forums, time tracking, and flexible, role-based access control. It also lets you visualise your projects' progress data in charts. It is constantly maintained by the team at Redmine.

9. Microsoft TFS

Microsoft Team Foundation Server is a Microsoft product that provides source code management, issue-tracking, reporting, requirements management, project management, automated builds, lab management, testing and release management capabilities. It covers the entire application lifecycle, and enables DevOps capabilities. It is a wholesome suite of tools like jira and also has an even more seamless integration with Visual Studio as Team Server.

10. Youtrack

Built by the team at Jetbrains, Youtrack is a commercial browser-based bug tracker, issue tracking system and project management software. A project management tool that can be adapted to your processes to help you deliver great products. Track tasks and bugs, plan sprints and releases, create workflows, and customise YouTrack for your business processes. Never force your process to fit the limits of a tool again. Unlike other issue trackers, YouTrack can be customised to your needs. It is a very popular option for agile teams and free for open source projects.

11. Trac

Trac is an open-source, Web-based project management and bug tracking system. It has been adopted by a variety of organisations for use as a bug tracking system for both free and open-source software and proprietary projects and products. It provides a seamless interface to version control systems like git and it is constantly maintained.

Conclusion

These are a few of the many project management tools that help in issue tracking. Most of these tools are wholesome and integrate smoothly with industry standard products and version control systems. So, according to your budget, needs, and preferences you can choose and use an issue tracking tool to make your workflow more efficient in your team.

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How to Track Issues Pending as a Team

Source: https://medium.com/swlh/11-issue-tracking-systems-to-checkout-in-2019-fd80482c85ab